At Lynvro, located at 34b Talbot Street Geraldine, South Canterbury, Canterbury 7930, NZ, we are deeply committed to protecting your privacy and personal data. While Lynvro’s operations and shipping are currently focused on New Zealand, we adhere to the highest standards of data protection, guided by the principles of the General Data Protection Regulation (GDPR) to ensure your information is handled with care and transparency.

This statement outlines our commitment to these principles concerning the personal data we collect from you when you visit our website, https://lynvro.com, and make purchases.

1. Data Controller Lynvro, a sole proprietorship, is the data controller for the personal data you provide. This means we determine the purposes and means of processing your personal data.

2. Principles of Data Processing We process your personal data in accordance with the following GDPR principles:

  • Lawfulness, Fairness, and Transparency: We process data fairly, lawfully, and in a transparent manner.
  • Purpose Limitation: We collect data for specified, explicit, and legitimate purposes and do not process it further in a manner that is incompatible with those purposes.
  • Data Minimisation: We collect only adequate, relevant, and limited data necessary for the purpose.
  • Accuracy: We take reasonable steps to ensure data is accurate and, where necessary, kept up to date.
  • Storage Limitation: We keep data for no longer than is necessary for the purposes for which it is processed.
  • Integrity and Confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.

3. Types of Personal Data We Collect When you interact with Lynvro, for instance by placing an order through our WooCommerce platform, we may collect:

  • Identity Data: Name, title.
  • Contact Data: Billing address, delivery address, email address, telephone numbers.
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.

4. How and Why We Use Your Data (Lawful Bases) We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To process and fulfil your orders, including processing payments via Afterpay / Klarna, and arranging for delivery.
  • Legitimate Interests: To improve our website and customer service, detect and prevent fraud, and manage our business operations (e.g., website analytics).
  • Legal Obligation: To comply with legal or regulatory obligations in New Zealand.
  • Consent: Where you have given your explicit consent for specific purposes, such as receiving marketing communications.

5. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know and are subject to a duty of confidentiality.

6. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights Under GDPR principles, you have the following rights concerning your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that Lynvro correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that Lynvro erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that Lynvro restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to Lynvro’s processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that Lynvro transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at contact@lynvro.com or +64 03 693 8632. We will respond to your request within one month.

8. Cookies Our website, https://lynvro.com, uses cookies to enhance your browsing experience. Cookies are small data files placed on your device. You can manage your cookie preferences through your browser settings.

9. Contact Us For any questions regarding this GDPR Compliance Statement or our data practices, please contact us:

  • Email: contact@lynvro.com
  • Phone: +64 03 693 8632
  • Address: 34b Talbot Street Geraldine, South Canterbury, Canterbury 7930, NZ
  • Customer Service Hours: Monday-Friday 9AM-5PM NZST